Join Our Team as a Medical Receptionist!
Are you someone who thrives in a fast-paced, dynamic environment where every day presents new challenges? An exciting opportunity awaits you at our busy medical practice in Kempsey!
Responsibilities:
As an experienced Medical Receptionist, your focus will be on ensuring the well-being of our patients. From their arrival to departure, you’ll play a crucial role in providing top-notch care and support.
Essential Skills:
- Ability to safeguard patient privacy and confidentiality.
- Strong communication skills, enabling effective interaction with doctors, staff, patients, and other healthcare professionals.
- Excellent telephone etiquette.
- Teamwork and independent work capabilities.
- Efficient workflow organization and prioritization.
- Proficient computer skills.
Duties Include:
- Handling phone calls, scheduling patient appointments, and delivering face-to-face customer service.
- Liaising with patients, doctors, pharmacies, specialists, hospitals, Allied Health staff, Medicare, and the Department of Veterans Affairs.
- Managing billings, faxing, scanning, and other duties as directed by our healthcare team.
Desirable Qualifications:
- Knowledge of the Australian healthcare system, particularly Medicare.
- Familiarity with medical software (Best Practice) and Microsoft Office Programs.
- Previous experience in a similar role.
- Certificate 3 or higher in Medical Administration or Business (Office Administration).
- Possession of a current driver’s license.
- CPR certificate/First Aid.
Benefits:
- Friendly work environment with supportive management.
- Financial assistance for required education.
- Provision of uniforms and access to health & well-being initiatives.
Important Information:
- Vaccination against vaccine-preventable diseases, including Covid-19 and Flu, is a condition of employment.
- SKMC is an equal opportunity employer, encouraging individuals of diverse backgrounds to apply.
- Only successful applicants will be notified.
To Apply:
Submit your application in confidence via email to info@skmc.com.au.
Include a comprehensive resume, featuring at least two professional references, and a well-crafted cover letter expressing your interest and detailing your availability.