Join the Team

Join Our Team as a Medical Receptionist!

Are you someone who thrives in a fast-paced, dynamic environment where every day presents new challenges? An exciting opportunity awaits you at our busy medical practice in Kempsey!


As an experienced Medical Receptionist, your focus will be on ensuring the well-being of our patients. From their arrival to departure, you’ll play a crucial role in providing top-notch care and support.

Essential Skills:

  • Ability to safeguard patient privacy and confidentiality.
  • Strong communication skills, enabling effective interaction with doctors, staff, patients, and other healthcare professionals.
  • Excellent telephone etiquette.
  • Teamwork and independent work capabilities.
  • Efficient workflow organization and prioritization.
  • Proficient computer skills.

Duties Include:

  • Handling phone calls, scheduling patient appointments, and delivering face-to-face customer service.
  • Liaising with patients, doctors, pharmacies, specialists, hospitals, Allied Health staff, Medicare, and the Department of Veterans Affairs.
  • Managing billings, faxing, scanning, and other duties as directed by our healthcare team.

Desirable Qualifications:

  • Knowledge of the Australian healthcare system, particularly Medicare.
  • Familiarity with medical software (Best Practice) and Microsoft Office Programs.
  • Previous experience in a similar role.
  • Certificate 3 or higher in Medical Administration or Business (Office Administration).
  • Possession of a current driver’s license.
  • CPR certificate/First Aid.


  • Friendly work environment with supportive management.
  • Financial assistance for required education.
  • Provision of uniforms and access to health & well-being initiatives.

Important Information:

  • Vaccination against vaccine-preventable diseases, including Covid-19 and Flu, is a condition of employment.
  • SKMC is an equal opportunity employer, encouraging individuals of diverse backgrounds to apply.
  • Only successful applicants will be notified.

To Apply:

Submit your application in confidence via email to

Include a comprehensive resume, featuring at least two professional references, and a well-crafted cover letter expressing your interest and detailing your availability.