Join Our Team as a Medical Receptionist!

Are you someone who thrives in a fast-paced, dynamic environment where every day presents new challenges? An exciting opportunity awaits you at our busy medical practice in Kempsey!

Responsibilities:

As an experienced Medical Receptionist, your focus will be on ensuring the well-being of our patients. From their arrival to departure, you’ll play a crucial role in providing top-notch care and support.

Essential Skills:

• Ability to safeguard patient privacy and confidentiality.
• Strong communication skills, enabling effective interaction with doctors, staff, patients, and other healthcare professionals.
• Excellent telephone etiquette.
• Teamwork and independent work capabilities.
• Efficient workflow organization and prioritization.
• Proficient computer skills.

Duties Include:

• Handling phone calls, scheduling patient appointments, and delivering face-to-face customer service.
• Liaising with patients, doctors, pharmacies, specialists, hospitals, Allied Health staff, Medicare, and the Department of Veterans Affairs.
• Managing billings, faxing, scanning, and other duties as directed by our healthcare team.

Desirable Qualifications:

• Knowledge of the Australian healthcare system, particularly Medicare.
• Familiarity with medical software (Best Practice) and Microsoft Office Programs.
• Previous experience in a similar role.
• Certificate 3 or higher in Medical Administration or Business (Office Administration).
• Possession of a current driver’s license.
• CPR certificate/First Aid.

Benefits:

• Friendly work environment with supportive management.
• Financial assistance for required education.
• Provision of uniforms and access to health & well-being initiatives.

Important Information:

• Vaccination against vaccine-preventable diseases, including Covid-19 and Flu, is a condition of employment.
• SKMC is an equal opportunity employer, encouraging individuals of diverse backgrounds to apply.
• Only successful applicants will be notified.

To Apply:

Submit your application in confidence via email to info@skmc.com.au.

Include a comprehensive resume, featuring at least two professional references, and a well-crafted cover letter expressing your interest and detailing your availability.